Vodafone and Tower Insurance in partnership
Vodafone Samoa has announced a partnership with Tower Insurance Samoa to enable their customers to pay their insurance premiums online using M-Tala.
In a press release issued on Friday, which announced the partnership between the local telco and the insurance firm, the partners said Tower Insurance has revolutionised insurance in the region with their digital self-service platform known as "My Tower".
And thanks to the partnership, Tower customers who have a car, house or contents policy, can pay their premiums using “M-Tala” which is Vodafone Samoa's mobile financial service.
Vodafone Samoa Chief Commercial Officer, Sudhir Thangarajan said that making access to their services convenient for their customers is their priority.
"At Vodafone Samoa, our ultimate objective is to make all our services easy and convenient for our customers. Our partnership with Tower Insurance Samoa is a significant milestone in achieving this goal," said Mr. Thangarajan. "By integrating our robust M-Tala platform with Tower Insurance, we are helping to empower customers to pay their insurance premiums online, securely and effortlessly.
"Vodafone Samoa has always been at the forefront of innovation, continually seeking ways to improve and elevate the customer experience. This collaboration with Tower exemplifies this commitment."
Joanne Rasmussen, Head of Pacific Retail Distribution for Tower Insurance, said, “Partnering with Vodafone MTala to enable customers to pay online is the latest in a range of improvements Tower has ever made”
“Our goal is to make insurance as simple and as easy as possible to access for the people of Samoa. Our customers have been asking about M-Tala as a payment option and when our customers tell us something, we listen.
"So, we are very excited to partner with Vodafone, we know that this partnership will enrich the lives of our customers here in Samoa by providing a new, innovative way to pay their premiums online."
To use this new payment option, Tower Insurance customers need to register for an M-Tala account. Once registered, they can effortlessly make premium payments through the M-Tala mobile wallet by dialling *175# from Vodafone Samoa number.